Making Our House Your Home

We offer a lot of help and even more hope

Welcome to a virtual tour of our Home. Wander the halls, explore the surroundings, and get a feel for what awaits your arrival.
If you have any questions, don’t hesitate to call us.

Booking Your Stay

Stays at our House are arranged through a referral process by the social worker or case manger at the Omaha area hospitals where your child is receiving treatment. A referral is not a reservation, but it is the first step. You must live at least 35 miles from the House to be eligible to stay here.

If this is your first time traveling to Omaha for treatment or you have not yet connected with your social worker, you can begin the room request process yourself by clicking “Submit a Request to Stay” below.

MacwithMacy

“We were greeted with warm beds, hot showers, homemade meals, spaces for my kids to play, haircuts, places to relax, and a community of other families just like mine.”

– Joni Slagle, Parent 

Frequently Asked Questions

The families of seriously ill or injured children who are receiving treatment in an Omaha-area hospital.  The family must also reside more than 35 miles from the House (620 S. 38th Ave., Omaha, NE 68105).

A social worker or medical staff member at the facility where the child is being treated must make the referral directly to the House. All adults staying in the House must present current photo identification at check-in.  We cannot guarantee placement until the day of need, but we will place families on a waiting list if the House is at full occupancy. Ronald McDonald House Omaha reserves the right to verify the child’s treatment with the medical service provider. You can submit a request by clicking here.

It costs approximately $120 to operate each of the 40 guest rooms at the House. We ask families to donate $25 per night per family; however, no one is turned away if they are unable to donate. Lodging, volunteer-prepared meals, laundry facilities, transportation to/from the hospital (within certain hours) and other services are included. If a family is Medicaid-eligible, Medicaid will often cover your stay.

The House is accessible to families 24 hours a day, 365 days a year. The house is staffed 24 hours a day.

The Ronald McDonald House Omaha can accommodate 40 families each night.  Each family has a private room, which includes a bathroom. The house also includes a large kitchen, pantry, several family rooms, a teen room, a laundry room on each floor, a salon, a linen closet and a backyard.

Volunteers provide dinner for our families on nearly a daily basis. Families also have 24-hour access to the House pantry which is stocked with canned goods, breakfast items and other non-perishable food items donated by our generous community of supporters. Saving Grace delivers a variety of perishable items for families every Thursday.

A family’s length of stay can be up to 15 months, at which point a special exemption may be available. The Ronald McDonald House Omaha Board of Directors may grant an extension allowing the family to stay longer. The appeal will be considered if it is determined that the health issues of the patient will be resolved within a short time frame. The request for an extension must be written by the parents. This should be accompanied by a statement from the child’s primary physician indicating the estimated length of recovery. A family whose length of stay has expired may reapply for admission if such request is made after the family and patient has returned to their permanent residence and the patient has been released from the current medical situation by a physician.

While McDonald’s the corporation is the founding mission partner of Ronald McDonald House, The Ronald McDonald House Omaha is neither owned nor fully funded by McDonald’s. Local McDonald’s owner/operators decide the level of support they provide the House. Several owner/operators and McDonald’s corporate employees volunteer as members of our Board or serve as guest services or meal volunteers.  McDonald’s customers show their support by donating change in the restaurant donation canisters through their Round Up Program.

Ronald McDonald House Omaha is solely operated with funds raised through donations made by individuals, organizations, and corporations in the communities we serve.  All the money raised in Omaha stays in Omaha.

By donating. We could not operate without generous donations from our community. While we ask families to contribute $25 per night for their stay, no family is ever turned away for inability to pay. It costs us $120 per night to provide a room for a family. Your donations help bridge that gap.

By volunteering. Our volunteers are the heart and soul of the House – and the reason we accomplish so much with such a small staff. Come join us!

 
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